Roblox players were thrown into chaos a couple of weeks ago when the platform inexplicably went down with no warning. The hugely popular game-creating platform first started having issues on October 28th, before suddenly going offline completely. Roblox identified the problem as a bug, rather than a surge in traffic, and let their Twitter followers know that they were diligently working to fix the issue.
“A core system in our infrastructure became overwhelmed, prompted by a subtle bug in our backend service communications while under heavy load,” said David Baszucki, CEO of Roblox. “This was not due to any peak in external traffic or any particular experience. Rather the failure was caused by the growth in the number of servers in our datacenters.”
Initially, some players speculated the outage could be related to a Chipotle promotion in the game. Chipotle was giving away $1 million worth of free burritos on Roblox as part of the Halloween event in the game. The experience went live at 6:30 PM EST on October 28th, just before the widespread Roblox outage began. However, Roblox was quick to reveal its issues weren’t related to the Chipotle promotion.
It was a surprisingly long outage for Roblox, with players not being able to access the game for three days. The main Roblox site went offline into maintenance mode, and the status page was only updated after more than 24 hours on Saturday, October 30th. However, the game is back up and running, and hasn’t had any problems since returning online.
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